As Chief Customer Officer, Jessica oversees global Services and Operations at Index Exchange. Her focus is on delivering world-class solutions to Index’s valued publishers, agencies, and channel partners, while scaling operations to support its rapid growth.
Jessica has worked in digital advertising since 2004. Prior to joining Index, she held several senior positions at Criteo, including Executive Managing Director, Americas, where she was instrumental in driving the company’s multi-product transformation and services solutions. Previously, she spent nine years at Commission Junction — a global affiliate marketing network — where she led client services. Jessica has extensive global experience in delivering client services, driving operational excellence, enabling growth, and leading transformational change. She is passionate about fostering a culture of diversity, inclusion, and belonging.
Jessica attended the University of Massachusetts at Amherst and now lives in Boston with her husband and their son.